Individual excellence

M2 - Manager

Expectations: At this level, you're expected to effectively grow and manage a team. This includes hiring the right people, developing team members, and demonstrating leadership under pressure. You should now be proficient in People Management best-practices and consistently apply them in various situations.

Examples:

• Successfully hire and onboard team members who contribute significantly to the team's success.
• Demonstrate effective leadership during high-pressure situations or critical incidents.
• Provide actionable feedback that leads to tangible improvements in team performance.
• Implement strategies to develop team members' skills and define career paths.

M3 - Senior Manager

Expectations: At this level, you're tasked with building high-impact teams and leading through challenges. This includes recruiting and developing top talent, and showing expertise in People Management strategies. Additionally, you should be actively contributing to the company's strategic direction.

Examples:

• Lead the hiring process, resulting in the acquisition of exceptional talent that significantly impacted project outcomes.
• Provide expert coaching, resulting in notable performance enhancements within the team.
• Demonstrate exceptional understanding of individual motivations, resulting in heightened team engagement and retention.

<aside> <img src="/icons/golf_green.svg" alt="/icons/golf_green.svg" width="40px" /> Advice to advance: Demonstrate a strong understanding of People Management best-practices. Continue to deepen your understanding and consistently apply them. Make it a priority to share your knowledge with other managers and leaders

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Team collaboration

M2 - Manager

Expectations: As a Manager, you should demonstrate advanced leadership and enablement skills. This includes equipping team members with the necessary skills to achieve goals, exhibiting superb emotional intelligence, and generating buy-in to a common vision.

Examples:

• Conduct coaching sessions to enhance team members' skills and abilities.
• Create feedback loops to facilitate open communication and continuous improvement.
• Align team members to a common vision, ensuring everyone understands their role in achieving it.
• Exhibit exceptional emotional intelligence in managing team interactions and feedback loops.

M3 - Senior Manager

Expectations: At this level, you should excel in change management and demonstrate a deep understanding of company standards and processes. This involves adopting new standards and guiding the team through change and uncertainty.

Examples:

• Effectively implement new company standards and processes, ensuring consistency in application.
• Navigate through change and uncertainty by providing clear guidance and support to the team.
• Adapt strategies and approaches as needed to address evolving challenges and opportunities.
• Communicate difficult company decisions or news with tact and empathy.

<aside> <img src="/icons/golf_green.svg" alt="/icons/golf_green.svg" width="40px" />

Advice to advance: Focus on refining your leadership skills. Show proficiency in aligning team efforts with organizational goals and mentor your direct reports for increased leadership roles.

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Company alignment

M2 - Manager

Expectations: As a Manager, you should demonstrate an advanced understanding of how your work contributes to the company's success. Share work regularly to support team alignment, and ask for feedback on your working style + the work itself in order to improve.

Examples:

• Align your team's goals and projects with the broader strategic objectives of the organization.
• Regularly communicate how your team's work directly contributes to the achievement of company goals. (Own a section of monthly meeting!)
• Share insights or observations related to company goals with your team, and encourage discussions on alignment.
• Seek feedback from colleagues or supervisors on how you can enhance your alignment with organizational objectives.

M3 - Senior Manager

Expectations: At this level, you should excel in strategic planning and decision-making. Set clear goals and objectives for your team that align with the company's strategic direction.

Examples:

• Lead your team in setting ambitious goals that directly contribute to the company's long-term strategic objectives.
• Actively participate in strategic discussions and provide valuable insights to shape the company's future direction.
• Initiate and lead strategic projects or initiatives that drive substantial, long-term value for the organization.
• Mentor and guide your team members in aligning their work with the company's strategic vision.

<aside> <img src="/icons/golf_green.svg" alt="/icons/golf_green.svg" width="40px" /> Advice to advance: Actively seek opportunities to participate in strategic discussions and initiatives, and look for ways to proactively contribute to the company's long-term success.

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⬅️ Back: M1 Team Lead → M2 Manager

➡️ Next: M3 Senior Manager → M4 Director