Mission
Make it very easy for developers to learn how to use the products.
Accountable for providing developers with clear, concise, and thorough reference materials.
Responsibilities
- Empower Product Engineers to create great docs in isolation.
- Ensure consistency in tone, style (Writing style guide).
- Collaborate with Product Engineers to manage large documentation projects.
- Collaborate with Docs-infra to shape the product direction based on the needs of the developers.
- Flag to Product Managers and Product Engineer the gaps in the docs, influencing them to prioritize work on those.
- Hire and train Technical Writers.
- Manage teams of open-source contributors and contractors for large-scale projects.
- Copywriting for marketing pages
- ? Push docs feedback to product teams
Key performance indicator
- Realtime: Session durations: shorter is better.
- Realtime: Session count: higher is better.
- Lagging: In the annual developer survey, the number of feedback to improve the docs vs. the previous year.
- Lagging+: on random Twitter pools when people ask for examples of great documentation, people mention MUI.
Aspiring:
- Make our product documentation the industry standard for great DevEx, on par with the products themselves.